Club Bulletin
May 29, 2025
Important Alert: Virtual Help Desk Texting Service Backup Number
Dear Players, Members and Guests:
As many of you know, or have experienced, in recent weeks we have faced some issues with our incoming Virtual Help Desk texting services. We know that many of you rely on this excellent tool, through which we serve many of our members and players in real time, across an extended business day. We do not want you to stop texting us, but we understand that when the service stops working, this can lead to frustration or confusion. Accordingly, we are writing to share a second option for texting us, to be used when the original number may not be working. At other times, we encourage you to continue to use the original number, which allows for group texting.
You can keep using our original Virtual Help Desk number (631) 267-1038, which is currently working with AT&T, Verizon and most other cellular providers, but which may not be working for T-Mobile and Boost customers, and you can also now text us at (631) 759-5275, our backup Help Desk number that only accepts texts. We encourage our members and players to store both numbers in their contacts for SPORTIME Amagansett.
Also, at any time when the club is open, if you text us for assistance and do not hear back promptly, please feel free to reach out to us by email, at amagansett@sportimeny.com, or to call us on our main number (631) 267-3460, or at the original help desk at (631) 267-1038, so we know you are waiting for a response.
Our goal is to provide great customer service at all times, and we are always here to help! Sorry for this glitch.
Thank you,
Hana & Gabi
SPORTIME Amagansett
amagansett@sportimeny.com